Which of the following is NOT a component of total quality management (TQM)?
A) Continuous improvement is considered a priority.
B) Every employee needs to be involved.
C) Companies learn from customers, and their employees learn from other employees.
D) TQM companies work only with other TQM companies.
E) Accurate standards are used to identify and eliminate problems.
Answer: D
Explanation: D) TQM companies working only with other TQM companies is not one of the four components of TQM.
You might also like to view...
David's boss has observed that David took about 12 hours to perform tasks A, B, and C. However, he took 24 hours to complete task D. David's boss concluded that task D must have been tougher than the other tasks. Which of the following attributional information led David's boss to this conclusion?
A. low distinctiveness B. high consistency C. high distinctiveness D. high consensus E. low consensus
Based on her studies, Angela Lee Duckworth determined that grit ______.
a. is primarily a factor in physically demanding tasks b. was only a factor for success in the military c. contributed to success in a wide variety of fields and roles studied d. was related to IQ
The ability to generate positive market expectations is called:
A. Liquidity and efficiency. B. Market prospects. C. Creditworthiness. D. Liquidity and solvency. E. Profitability.
What is the chief function of the courts?
A) They interpret and apply the law from whatever source to a given situation. B) They draft and pass legislation. C) They execute laws enacted by legislative bodies. D) They regulate particular matters through licensing and tariffs.