Which of the following strategies is the least helpful means of restoring a company’s image when dealing with an antagonistic audience?

a) mortification
b) simple denial
c) compensation
d) corrective action


ANS: b

Communication & Mass Media

You might also like to view...

Through active listening, we express understanding of the speaker's feelings

Indicate whether the statement is true or false

Communication & Mass Media

Cherishing behaviors is one method in affirming each other

a. true b. false

Communication & Mass Media

Tracks are associated with:

a. recording equipment b. multitrack recording workstations c. consoles d. cuts on a record e. both A & B f. all of these g. none of these

Communication & Mass Media

Aristotle's Rhetoric has been criticized for

A. inconsistency B. contradiction C. incoherence D. All of the answers are correct.

Communication & Mass Media