Employee involvement is important in an effective performance measurement system because it:
A. decreases the employee's reliance on financial performance measures.
B. increases the employee's commitment to the organization and its objectives.
C. increases the likelihood that goal congruence problems will occur.
D. decreases the chances of an unfavorable manufacturing cycle time.
Answer: B
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The proponents of repeal of the Glass-Steagall Act argued that repeal will
A. ?lead to an increase in operational and information costs of banks. B. ?increase externalities because of banking problems. C. ?reduce the international competitiveness of the commercial banks. D. ?lead to the generation of a higher capital level.
Which term refers to giving some customers promotional allowances and support while not making other customers aware of such opportunities?
A. selective discounting B. price discrimination C. customer discrimination D. functional discounting E. exclusive dealing
Select the incorrect statement regarding cost structures.
A. Faced with significant uncertainty about future revenues, a low leverage cost structure is preferable to a high leverage cost structure. B. The more variable cost, the higher the fluctuation in income as sales fluctuate. C. Highly leveraged companies will experience greater profits than companies less leveraged when sales increase. D. When sales change, the amount of the corresponding change in income is affected by the company's cost structure.
________ is broadly defined as any paid form of nonpersonal promotion by an identified
sponsor. A) Direct marketing B) Advertising C) Publicity D) Public relations