Elizabeth, an RN with approximately 15 years of service on your unit, walks away from one of the learning sessions on IV care and you overhear her telling a colleague that she thought the session was a waste of time because
"the unit has been using heparin for years and there has never been any adverse effects." According to Havelock (1973), this comment may originate from failure in which phase of the six phases of planned change?
a. Generating self-renewal
b. Choosing the solution
c. Diagnosing the problem
d. Building a relationship
ANS: D
The first phase of this model of planned change involves building a relationship as a basis for later phases, which include diagnosing the problem and choosing the solution. At this point, as a new manager, the relationship may not have yet developed sufficiently with Elizabeth.
You might also like to view...
You teach a child to imagine that she is swimming in a cool, shady park where nothing can harm her during a blood-drawing procedure. This technique is called
A) imagery. B) thought stopping. C) park therapy. D) nerve stimulation.
A client needs to apply 1 inch of a medication topically 4 times a day. Each tube of medication has 12 applications. How many tubes of the medication will the client need for a week?
1. 2 2. 2 1/4 3. 2 1/2 4. 2 2/3
A nurse is caring for a client with Wernicke-Korsakoff syndrome. The nurse observes rapid eyeball movement from side to side. What term should the nurse use to document rapid eyeball movement from side to side in the client?
A) Delirium tremens B) Palmar erythema C) Spider angioma D) Horizontal nystagmus
The National Institute of Nursing Research (NINR) was established following a study in 1983. The center's purpose is to
A) Advance the level of nursing research funding B) Investigate and expand nursing theory C) Promote research for health promotion D) Evaluate the effect of current research