When the president of the United States needs to deliver a message in which every word matters and must come out exactly as written, he should use

A. an impromptu mode of delivery.
B. a memorized mode of delivery.
C. a manuscript mode of delivery.
D. an extemporaneous mode of delivery.


Answer: C

Communication & Mass Media

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Before launching into her presentation to the board of directors, Sandra circulates through the room

making small talk about the weather, the results of last night's ball game, etc. Sandra is engaging in A) phatic communication. B) metamessaging. C) feedback. D) back-channeling.

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Communication competence is a trait that people either possess or lack

Indicate whether the statement is true or false.

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In regards to bystanders, experts contend that those who don't speak up discourage hate speech and other forms of abuse

Indicate whether this statement is true or false.

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Weick proposes that the members of an organization must work together in order to reduce the ambiguity of information. It is not the sole responsibility of one person.

Answer the following statement true (T) or false (F)

Communication & Mass Media