Define what is meant by closed interview questions. Give six benefits and four drawbacks of using them.
What will be an ideal response?
Open-ended interview questions allow interviewees to respond how they wish, and to what length they wish. Eight benefits are listed in the text:
A. Putting the interviewee at ease
B. Allowing the interviewer to pick up on the interviewee’s vocabulary, which reflects his or her education, values, attitudes, and beliefs
C. Providing richness of detail
D. Revealing avenues of further questioning that may have gone untapped
E. Making it more interesting for the interviewee
F. Allowing more spontaneity
G. Making phrasing easier for the interviewer
H. Using them in a pinch if the interviewer is caught unprepared
The five drawbacks include:
A. Asking questions that may result in too much irrelevant detail
B. Possibly losing control of the interview
C. Allowing responses that may take too much time for the amount of useful information gained
D. Potentially seeming that the interviewer is unprepared
E. Possibly giving the impression that the interviewer is on a “fishing expedition” with no real objective for the interview
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What will be an ideal response?