What enabled the Sephora brand to capture customer data?

a. It created its own channels for distributing content.
b. It created its own mobile app to engage customers.
c. It created customer-friendly services for its products.
d. It used e-mail promotions.


b. It created its own mobile app to engage customers.

Communication & Mass Media

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A _____ is a group discussion designed to inform an audience about issues or a problem or to make recommendations

Fill in the blanks with correct word

Communication & Mass Media

George, the leader of the HR team at Kingsley Builders, has to remind the members of his team about a meeting scheduled for the following week. What method of communication should George use?

a. Memo b. Correspondence c. Goodwill d. Proposal

Communication & Mass Media

_________ are broad thematic categories of media content

Fill in the blank with correct word

Communication & Mass Media

Paulo was giving his first speech when he began to experience shortness of breath, Paulo was experiencing

a. speech apprehension. b. a heart attack. c. speech toxicity. d. an adrenaline rush.

Communication & Mass Media