The nurse manager received the following email from the director of nursing:
TO: Nurse Manager, RN
FROM: Director of Nursing, RN
DATE: Month, Day, Year
SUBJECT: Staff Behavior
Hi Janie,
Yesterday when I was leaving work I saw two of your unlicensed assistive personnel sitting outside on the wall having a cigarette. As you know our organization has a 'No Smoking on Campus' policy. I expect that you will handle discussing this with your staff.
Thanks!
Marie
How should the manager handle the message conveyed in this email?
1. Forward the staff the director's email
2. Print the email and give it to the staff
3. Reprimand the staff for violating hospital policy
4. Respond in email, asking why the director didn't counsel the staff
Correct Answer: 3
The staff violated hospital policy and should be reprimanded, however it should be done verbally and not through printing the email or forwarding the email. Emails are not private and this discussion is between the nurse manager and the staff. Asking why the director didn't counsel the staff could be insubordination, or the director was not in the position to effectively counsel the staff.
You might also like to view...
Which of the following responses may occur related to stress (select all that apply)?
a. Increased heart rate b. Decreased blood glucose levels c. Emotional distress d. Anxiety e. Chronic health conditions
After a client's discharge from the critical care unit to the step-down unit after a myocardial infarction, the nurse assesses the client carefully during sleep because
a. anxiety relative to the recent myocardial infarct may cause sleep disorders. b. apnea is more common immediately after myocardial infarction. c. breathing abnormalities may result in hypoxia. d. REM rebound may occur, placing greater demands on the heart.
Normal heart sounds are best heard:
a. directly over the semilunar and bicuspid heart valves. b. over areas where blood flows after it passes through a valve. c. near the carotid vessels. d. over the central sternum.
A 25-year-old client has a diagnosis of paranoid schizophrenia, with auditory hallucinations. The client informs the staff nurse it is necessary to call the FBI
The client states, "The FBI agent that was here earlier said I could call him whenever I wanted.". What would be the nurse's most appropriate therapeutic communication when talking to this client? A) End all conversations with this client until the client accepts reality. B) Confront the client with the reality and administer the client's PRN medication. C) Confront the client and explain that the FBI is not expecting a telephone call. D) Ask the client directly, "What do you want to talk to the FBI about?"