Describe the steps involved in handling multiple telephone calls.
What will be an ideal response?
a. answer calls promptly
b. acknowledge to the callers that you have multiple calls
c. ask caller if they would hold
d. thank the caller for their patience
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____________ and ___________ are two of the most important components of patient care
A. Teamwork and professionalism C. Communication and teamwork B. Communication and professionalism D. Teamwork and skills
In females the oogonia, the ovarian stem cells
a. divide and reduce in number only during fetal development. b. multiply to millions of cells only during fetal development. c. are not present during fetal life. d. are present only in very small numbers during fetal life.
Which of the following is an excessive immune response that involves IgE antibodies?
A. Mononucleosis B. Lymphedema C. Chronic fatigue syndrome D. Anaphylaxis E. Allergy
If one drug enhances the effects of another? drug, this will result in
A. synergism. B. tolerance. C. hypersensitivity. D. habituation.