Unrest on the nursing unit has progressed to moral outrage among the nursing staff. Which statements made by the nurse manager to the chief nursing officer indicates an understanding of this issue?
Note: Credit will be given only if all correct choices and no incorrect choices are selected.
Select all that apply.
1. "I am concerned that the quality of care we are providing will reduce if this unrest continues."
2. "We may experience turnover in staff positions if this tension continues."
3. "I think we need to hire some more unlicensed personnel to shift the direct patient care work off the registered nurses."
4. "This will be a good opportunity to get rid of the unit trouble-makers."
5. "I am going to try to divert this energy by asking the nurses to help rewrite the policy and procedures manual."
1,2
Rationale: Moral outrage may cause the nurses to be unable to effectively care for patients.
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