Which of the following describes someone with a Type A personality?
a. a person who waits until the last minute before something is due
b. a person who stays at work late making sure everyone’s report is perfect
c. a person who shows up late every day
d. a person who shows up on time every day
b. a person who stays at work late making sure everyone’s report is perfect
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The second step in the strategic-management process is a(n) ________, where managers look at where the organization stands, and then determine what is working and what could be different to maximize efficiency and effectiveness in achieving the organization's mission.
A. organizational vision statement B. company synergy assessment C. current reality assessment D. ethical and diversity evaluation E. grand strategy
If an experienced reviewer who was not a part of the audit team, but who has appropriate competence, independence, integrity, and objectivity, performs an independent quality review, this is referred to as a reoccurring partner review
a. True b. False Indicate whether the statement is true or false
BRIC stands for ______.
a. Bolivia, Romania, Indonesia, Croatia b. Bulgaria, Republic of Korea, Iceland, Cuba c. Belgium, Rwanda, Italy, Costa Rica d. Brazil, Russia, India, China
Loyal customers
a. are always more profitable than transient or transaction-oriented customers. b. should be retained at all costs. c. may cost more to serve than transaction-oriented customers. d. have a cost to acquire that exceeds the cost to retain. e. rarely increase their purchases from the selling company over time.