A patient states, "The harder I try to get along with my son, the more I feel he just wants to be left alone," and the nurse responds, "I guess parents have to expect these problems as children get older."
The nurse's response is an example of a communication breakdown known as
a.
failing to see the uniqueness of the individual.
b.
failing to recognize levels of meaning.
c.
using value statements
d.
failing to clarify unclear messages.
ANS: A
A
The nurse's response has put the patient into a group, parents, and therefore does not respond to the patient as a unique individual.
B
There is no meaning under the surface content in the patient's remark.
C
There are no value statements in the nurse's response.
D
The patient's remark was not unclear.
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