Which of the following techniques used to collect data through a consumer satisfaction survey requires trained interviewers?
a. Paper and pencil surveys
b. Telephone surveys
c. Web based surveys
d. a and b only
e. all of the above
d. a and b only
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Objectives are specific regarding what is to be done and how success will be measured
a. True b. False
The problem-solving process represents a structured, rational method of addressing problems. What other ways might people address their problems in living? Use several examples of life transition issues in responding to this question.
What will be an ideal response?
Which of the following is NOT an open-ended question?
A) ?"How have you solved this type of problem in the past?" B) ?"Tell me about the other people who helped you solve this problem?" C) ?"How did you feel about when that happened?" D) ?"Do you prefer living with your mother or your father?"
Some theories of aging suggest that aging is a result of unprogrammed
senescence. Indicate whether the statement is true or false