Compare the continuous process improvement model and business process reengineering.
What will be an ideal response?
Many organizations began business process improvement with a continuous improvement model. A continuous process improvement model attempts to understand and measure the current process and make performance improvements accordingly. Business process reengineering (BPR) is the analysis and redesign of workflow within and between enterprises. BPR relies on a different school of thought than
continuous process improvement. In the extreme, BPR assumes the current process is irrelevant, does not work or is broken and must be overhauled from scratch. Such a clean slate enables business process designers to disassociate themselves from today's process and focus on a new process. It is like the
designers projecting themselves into the future and asking: What should the process look like? What do customers want it to look like? What do other employees want it to look like? How do best-in-class companies do it? How can new technology facilitate the process?
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Which one of the following statements reflects globalization as according to chapter 15 of your textbook?
a. Globalization is marked by the integration of deregulated markets with technology b. Globalization is facilitated by telecommunication and ease of transport c. Globalization helps organizations to enter new markets, exploit technological advantages, and reduce business costs and risks d. All of the above
The Foreign Corrupt Practices Act prohibits U.S. firms from bribing foreign officials.
Answer the following statement(s) true (T) or false (F)
An email signature line should include all of the following except
A) your title. B) information about how you can be reached. C) your company. D) your name. E) your favorite sports team.
Which of the following employees would NOT be covered under OSHA guidelines?
a. a worker working in a coal mine b. a worker working in a nuclear power plant c. a federal office worker d. a secretary in a law firm e. a grocery store employee