________ is the primary means that many customer service professionals use to determine current needs of their customers.
A. Surveying
B. Listening
C. Statistical analysis
D. Hearing
Answer: B
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Which of the following statements is a feature of the study of the legal environment of business?
A) It is designed to maximize enrollment at schools of law throughout the United States. B) It develops an understanding that the law is dynamic, not static. C) It encourages the search for the one true answer to each legal question. D) It is based on the Platonic system of social control.
The Broadmoor Hotel in Colorado Springs, Colorado, maintains its five-star rating by focusing on five service characteristics: reliability, responsiveness, assurance, empathy, and tangibles. The hotel has been updating rooms built in the early part of the 20th century to meet the needs of 21st-century visitors. To accomplish this, it spent millions in improvements, renovating rooms, and adding a new outdoor pool complex. These renovations focus on the ________ service characteristic.
A. reliability B. empathy C. responsiveness D. tangibles E. assurance
Town Transport Company (TTC) agrees to pick up two containers for Unlimited Sales, Inc., and store their contents, to be delivered later. While TTC unloads one container, the other disappears from TTC's loading dock.Refer to Fact Pattern 49-1B. These facts give rise to
A. a presumption of negligence by TTC. B. a presumption of theft by a third party. C. a presumption of theft by TTC. D. Unlimited Sales's liability for the container's loss.
Day 1 ? Grantor transfers title to A Day 2 ? Grantor transfers title to the same property to B Day 3 ? Grantor transfers title to the same property to C (bfp) Day 4 ? B records the deed from the grantor Day 5 ? Grantor transfers title to D Day 6 ? C records Day 7 ? D records ?Under a pure race state, who takes title to the property?
A)?A B)?B C)?C D)?D