Define emotional intelligence and describe what it includes and involves.
What will be an ideal response?
Emotional intelligence is a person's ability to process information about emotions accurately and effectively and, consequently, to regulate emotions in an optimal manner. It includes self-control, zest and persistence, and the abilities to motivate oneself, understand and regulate one's own emotions, and read and deal effectively with other people's feelings.
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Training is most effective if it is individual rather than team-based
Indicate whether the statement is true or false.
Deductive logic progressing from general to specific in focus is a characteristic of ______.
A. qualitative research paradigm B. postpositivist research paradigm C. ethnographic research paradigm D. quantitative research paradigm
According to strategic therapists, a child’s severely disruptive behaviors may be viewed as:
A. a pathogenic problem. B. stabilizing the family structure. C. a problem for authorities. D. the child’s cry for help.
For which of the following topics is it most useful to ask “why questions” in solution building?
a. Client goals b. Client exceptions c. Client coping strategies d. In solution building, experience has taught it is not useful to ask why questions.