When Toyota owners began to report problems with sticking accelerator pedals and nonfunctioning brakes, Toyota at first ignored or rejected the claims. Eventually, the company evaluated the issue and issued a recall. Which of the four steps of the ethical decision-making framework was Toyota performing when it recalled several of its 2007-2010 models?
A. brainstorm and evaluate alternatives
B. choose a course of action
C. identify issues
D. assess risk
E. gather information and identify stakeholders
Answer: B
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________ is the category of B2B products that refers to the products an organization uses in its daily operations
A) Raw materials B) Component parts C) Equipment D) Processed materials E) MRO products
Face-to-face discussions, telephone conversations, and formal presentations are examples of
A. oral communication. B. nonverbal communication. C. soliloquies. D. monologues. E. intrapersonal communication.
In the context of critical thinking, a(n) assumption is a set of one or more claims that support a particular conclusion. _________________________
Answer the following statement true (T) or false (F)
A postal worker slipped and fell on a garden hose that had been left across the entrance sidewalk of Ellen's home. Later that same day, Susan, who was coming by to attend a lingerie party at Ellen's home, slipped and fell on the same hose. Ellen was aware of the postman's injuries, but made no attempt to remove the hose. As to Susan's injuries
a. Ellen is innocent of any wrong as Susan was a trespasser. b. Ellen is guilty of assault and battery against Susan. c. Ellen is probably liable for negligence because Susan was a business invitee to whom was owed a duty to correct dangerous conditions. d. Ellen is liable under the post office rule.