The counselor listens to the employee's problem and decides how to solve it. Then the counselor tells the employee what to do to fix the problem. This is what kind of counseling?
a. Nondirective counseling
b. Reassurance
c. Catharsis
d. Directive counseling
ANS: D
Directive counseling occurs when the counselor listens to the employee's problems, decides how to solve the problems, and then tells the employee what to do.
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