What are three ways we use defensive communication against face threats? What communicative strategies are used in each form?

What will be an ideal response?


We may use defensive communication by attacking the critic, distorting the critical information, or avoiding the critical information. Attacking the critic includes the use of verbal aggression and sarcasm; distorting critical information includes rationalizing, compensating, or regressing; and avoiding critical information includes physically steering clear, repressing, being apathetic, or displacing.

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The motivation process is shaped by ______.

A. tension caused by unsatisfied needs B. tension caused by motivation processes C. unsatisfied needs from childhood D. the behavior of leaders

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What mechanism is used to provide a systematic assessment of an organization's performance in implementing socially responsible programs, often based on predefined goals?

A. sustainability program B. code of ethics C. diversity program D. financial audit E. social audit

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The budget is more directed towards planning than are the income statement and balance sheet

Indicate whether the statement is true or false.

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If an activity has a late start time of 10 and an early start time of 8, what is the activity’s slack time?

a. 2 b. 0 c. -2 d. Cannot be determined from the information given

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