A hospital is going to start a care management program. Which of the following groups of clients would most likely be selected to first receive such services?
a. Clients who represent the most common diagnosis group to be admitted
b. Clients who request such services from their local hospital
c. Clients with chronic illnesses
d. Clients with the least education
ANS: C
The overall goal of care management is to improve the coordination of services provided to clients who are enrolled in a care management program. Examples of groups of people who may be served by care management services include the elderly, children from low-income families who receive Medicaid services, and groups of people with chronic illnesses. The other groups do not represent groups who are typically enrolled in a care management program.
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