Which of the following is true of alternative dispute resolution (ADR)?
A. Resolution through an ADR system is expensive, as it involves high costs in terms of legal fees.
B. ADR is designed to resolve issues internally and does not engage outsiders to enter the discussion.
C. ADR relies on the legal system to resolve matters that cannot be handled internally.
D. ADR follows a distinct set of actions with a goal of resolving disputes in as few steps as possible.
E. ADR is more effective than employee assistance programs in dealing with issues related to drug or alcohol abuse.
Answer: D
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