Which is NOT an element of Ketchum's Strategic Planning Model?
A) facts
B) goals
C) audience
D) outcomes
E) key message
Answer: D
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If the communication climate is defensive, you're stuck with it. It can't be changed
Indicate whether the statement is true or false
A __________ bias is one's tendency to not suspect one's intimate partner or friends of being deceptive
a. denial b. truth c. deception d. self-protection
Haile celebrates Christmas each year, while her husband, Pietro, grew up celebrating Hanukkah. During their first winter season together, the couple observed a common theme between both traditions, gift giving; cooked food that was representative of both traditions; and listened to jazz music rather than traditional holiday music. Which strategy does this best demonstrate for adapting communication?
A. Be mindful. B. Develop a "third culture." C. Ask questions and listen effectively. D. Become other-oriented.
Employees in a quality control group are excited about working on ways to improve productivity in their plant. Their excitement indicates which characteristic of an unsolved problem?
A. task difficulty B. intrinsic interest C. solution multiplicity D. member familiarity E. acceptance level