We are influenced more by subtle stimuli rather than obvious ones
Indicate whether the statement is true or false
Answer: F
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What are the four basic elements in the speech-making process?
What will be an ideal response?
Volume is more than simply how loudly or softly you speak
Indicate whether the statement is true or false
Some of the most common customer complaints stem from employee apathy, being stereotyped, and being given incorrect information
Indicate whether the statement is true or false.
People who experience situational communication apprehension:
a. feel anxious in most speaking situations. b. experience anxiety only when receiving immediate feedback on their communication. c. experience a short-lived anxiety that occurs during specific encounters. d. feel anxious about speaking only with a certain person or group of people.