If a client favors auditory language, the social worker can increase the probability of being understood and
valued with the use of words like
A. “feel,” “sense,” or “touch.”
B. “perceive,” “understand,” or “comprehend.”
C. “hear,” “loud,” or “noise.”
D. “fast,” “slow,” or “moderate.”
ANS: C
PG: 234
Feedback: As an interview proceeds, you may attempt to match the client's language mode. Some people favor
words associated with hearing; others prefer those identified with seeing; still others like words that indicate sensing
or touching. For example, if you use words such as "hear," "sound," "noise," "loud," or "soft" with people who
favor an auditory language mode, you enhance the likelihood of mutual understanding. Your potential value may
also increase. A similarly favorable reaction is likely if you were to use "see," "view," and "perceive" with people
who prefer a visual language mode, or "feel," "sense," and "touch" with those who favor tactile language (Bandler
& Grinder, 1979).
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