Hussain's parents have a language barrier with the nursing staff on the pediatric floor. When working with communication barriers, it is important to:
1. Use pictures when an interpreter is not available.
2. Use hand gestures to attempt to communicate.
3. Ask the interpreter to speak to the family over the phone.
4. Require the family to provide a family member to interpret.
1
Feedback
1. This is appropriate if there are pictures for the conversation.
2. Each culture is sensitive to body language. Avoid using gestures because this may offend the family.
3. Speaking over the phone can cause communication breakdown, which will not be effective for the conversation.
4. It is a responsibility of the hospital to provide an interpreter for the patient.
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