A newly hired certified nurse?s aide (CNA) has been 15 minutes late returning from mealtime 4 days this week. The nurse manager coaches the employee and finds that the CNA thought meal breaks were 45 minutes
What is the most appropriate response from the nurse manager? 1. Document the tardy behavior in the CNA?s record.
2. Show the CNA the break hours in the employee handbook.
3. Warn the CNA tardiness is not tolerated and follow up in 2 weeks.
4. Warn the CNA that the charge nurse will be timing future meal breaks.
2
Explanation: 1. The first step is to determine whether the employee is aware of the policy. It seems this
employee was not aware of the policy. It would be most appropriate to show the employee
where the policy is written. If the behavior continues it should be documented in the
employees record, monitored, and if it continues a warning should be issued.
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