In handling objections during the sales call, Gavin (the salesperson) normally will say "yes, but ..." then proceed to explain his brand's benefits or features that will address the objection raised. This approach is called the:
A) compensation method
B) "feel, felt, found" method
C) head-on method
D) indirect method
A
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An employee may have grounds for a wrongful dismissal lawsuit when:
A) Her employer claims just cause but the employee disputes the grounds B) The employer gives some pay in lieu of notice but the employee feels that it is inadequate C) The employee is offered a lower position because of business loss D) A and B E) All of the above
Formal mentoring programs have always existed in companies, but their use is increasing.
Answer the following statement true (T) or false (F)
Astrid is considering advertising her new restaurant on the radio to attract more customers. She knows that in order to attract listeners' attention on the radio, it will be important for her to
A. use a high level of repetition. B. buy a really long time slot to get all the information in. C. be both informal and conversational in tone. D. use a quick speaker to attract attention to the commercial. E. say the restaurant's name and location three separate times.
In Microsoft Access, the statement used to show all the different client zip codes, would
be __________. Fill in the blanks with correct word