At times, the seller may know the particular purpose for which the buyer needs the goods and know that the buyer is relying on the seller to select goods suitable for that purpose. If these two conditions are met, then the seller makes a(n) ________ warranty that the goods will be fit for that particular purpose.
A. express
B. symbolic
C. constructive
D. implied
Answer: D
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Figure 9.4 in the text showed the development of a multi-item scale. Discuss the development process
What will be an ideal response?
According to Valoir Borland of the Ritz-Carlton Leadership Center, two important things you can say to an employee are “Thank you” and “That means a lot.” These words can help fulfill employees’ ______.
a. achievement needs b. emotional needs c. social needs d. recognition needs
The layout of employees and units (where they are located) within physical buildings can ______.
a. influence the way that leaders communicate b. influence the ceremonies that are held in the organization c. be symbolic of a culture d. help align the reward system
Which of the following is NOT one of the outcomes of job migration and the growing need for knowledge workers?
A. Increased the numbers of women in the workforce B. Increased average age of workers C. Increased demand for people with higher levels of education D. Decreased cultural diversity in multinational organizations