When firms are organized by functional structures ____________
a. employees fall between the cracks
b. customers fall between the cracks
c. internal service teams view customers as their own
d. service is faster
e. fewer errors occur
b
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If you have a great deal of detailed, specific information to present, the best visual to use would be a
A) table. B) pie chart. C) diagram. D) flow chart. E) bar chart.
A group of college graduates decides to start a business. Though they are knowledgeable in various business domains, they are unable to arrive at a valuable business idea. They decide to search for ideas in a structured manner
They meet and start discussing everyone's ideas. Each idea is recorded and then the thoughts that come up in relation to the ideas are written down and discussed. This process helps them to finalize a business plan. What technique is used here? A) morphological analysis B) forced relationship analysis C) reverse assumption analysis D) attribute listing E) mind mapping
Which of the following do not apply to unearned revenues?
A. Amounts to be received in the future from customers for delivery of products or services in the current period. B. Gift cards are an example. C. May also be called deferred revenues. D. Amounts received in advance from customers for future delivery of products or services. E. Result from prepayments for concert tickets.
Martin Manufacturing has implemented several programs to improve its productivity. They have asked you to evaluate the firm's productivity by comparing this year's performance with last year's
The following data are available: Last Year This Year Output 10,500 units 12,100 units Labor Hours 12,000 13,200 Utilities $7,600 $8,250 Capital $83,000 $88,000 Has Martin Manufacturing improved its productivity during the past year?