A disadvantage of personal selling is a high turnover rate. The turnover rate refers to which of the following?
A) the rate at which prospects are turned into qualified prospects
B) the rate at which qualified prospects are turned into customers
C) the percentage of customers who stop doing business with a company in a given year
D) the percentage of a sales force that leaves a company in a given year
E) the percentage of a sales force that moves into management positions in a given year
D
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Days' sales in receivables may be abnormally high if a material amount of sales are on a cash basis
Indicate whether the statement is true or false
A compensation and reward system designed to help drive successful strategy execution does NOT normally encompass
A. making sure that the performance targets that each individual or team is expected to achieve involve outcomes that the individual or team can personally affect B. providing generous rewards for people who turn in outstanding performances C. keeping the time between achieving the target performance outcome and the payment of the reward as short as possible D. offering rewards that amount to 3 percent of an employee's total compensation E. tying incentives to performance outcomes directly linked to good strategy execution and financial performance
A critical element to performance measurement metrics is
A. customer input. B. employee training. C. production efficiency. D. employee input. E. CRM programs.
Prior to formulating its annual budget, the government of the Asian country of Florenesia employs a number of individuals to look into the overall productivity of the country. These individuals are also responsible for studying and revising some of the taxation policies and gauging the employment rate. Given this information, these individuals are studying _____.
A. heterodox economics B. managerial economics C. microeconomics D. macroeconomics