Explain the relationship between Jones and Sasser's ultimate measure of 'customer loyalty' and the 'supplier's share of customer's business'

What will be an ideal response?


Jones and Sasser's ultimate measure of customer loyalty is the same as the earlier concept, supplier's share of customer's business: that is, the percent of a customer's total purchase requirement for a market offering that the supplier obtains.

Business

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A buyer's incidental damages include reasonable expenses or commissions in effecting cover

a. True b. False Indicate whether the statement is true or false

Business

Clemeson Corporation, which has only one product, has provided the following data concerning its most recent month of operations:    Selling price$145Units in beginning inventory 0Units produced 3,600Units sold 3,400Units in ending inventory 200 Variable costs per unit:  Direct materials$36Direct labor$57Variable manufacturing overhead$3Variable selling and administrative expenses$5Fixed costs:  Fixed manufacturing overhead$79,200Fixed selling and administrative expense$64,600 The total contribution margin for the month under variable costing is:

A. $166,600 B. $91,800 C. $149,600 D. $70,400

Business

What effect does a finding that a company is a de minimis polluter have on the company's liability?

A)?The company must still contribute to clean-up B)?The company is liable for only 10% of the costs of clean-up C)?The company must enter into a consent decree D)?The company avoids joint and several liability for the clean-up of property

Business

Three basic classifications of domestic mail include the following: First Class Mail, Priority Mail, and Overnight Mail

Indicate whether the statement is true or false.

Business