Xi is searching through his company's files of its customers to choose ones that would most likely be interested in the new product line his company has developed. Which stage of the personal-selling process is this?
A. Making the presentation
B. Approaching the prospect
C. Prospecting
D. Following up
E. Closing the sale
Answer: C
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What are the three major roles played in groups?
a. task roles, job roles, and leadership roles b. job roles, maintenance roles, and self-interest roles c. task roles, maintenance roles, and self-interest roles d. job roles, maintenance roles, and leadership roles
Which of the following is not one of the specialized forms of communication that should be mastered?
a. Persuasive communication b. Personal counseling c. Writing memos, reports, and proposals d. Email, fax, and videoconferencing
If a seller of a product conditions its sale upon the buyer's purchasing a second product from the seller, this is known as a:
a. tying arrangement. b. boycott. c. horizontal restraint. d. disparagement.
One criticism of utilitarianism is that it ignores justice in some important instances
Indicate whether the statement is true or false