Which of the following types of scales is described as a seven-point rating scale with end points associated with bipolar labels that have semantic meaning?
A) Likert scale
B) semantic differential
C) Stapel scale
D) balanced rating scale
E) siete scales
B
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Hofstede's Dimensions of National Culture organizes cross-cultural values based on power distance, individualism, masculinity, uncertainty avoidance, long-term orientation, and indulgence
Indicate whether the statement is true or false
Economic growth remains concentrated at the high-income countries
Indicate whether the statement is true or false
The customers of Parry's Hair Salon have noticed that the quality of a haircut depends on who provides it as well as when, where, and how the service is provided. Which of the following characteristics of service is evident in this instance?
A) service intangibility B) service inseparability C) service perishability D) service variability E) service distinction
What is the most concise way to express an idea for discussion and decision making?
A) Meeting minutes B) White papers C) Slide decks D) Manuscripts E) Memos