Which of the following is a characteristic of performance management?
A. Performance management should be a one-way conversation from the boss to the
employee.
B. Performance management sessions can recognize exceptional performance and
document weak performance.
C. Performance management sessions are not necessary on a regular basis.
D. Performance management should not be used to determine compensation and other
outcomes.
B. Performance management sessions can recognize exceptional performance and
document weak performance.
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When considering sharing bad news within an organization, managers must commit to
A) determining what an employee may be implying, but not saying. B) responding only when each detail has been researched thoroughly. C) punishing those employees who spread bad news in the workplace. D) limiting the communication channels. E) listening when employees have negative information to share.
Which of the following situations does not require an adjusting entry at the end of May?
a. At the end of May, Bolton Industries pays the custodian for May office cleaning services. b. On May 1, Bolton Industries paid rent for six months on its office building. c. On May 1, Bolton Industries began delivery service to a client who will pay at the end of a three-month period. d. On May 1, Bolton Industries purchased delivery equipment with an estimated useful life of six years.
Social competence in emotional intelligence includes ______.
A. self awareness B. determination C. conflict management D. self confidence
________ segmentation assumes that nations close to one another will have many common traits and behaviors
A) Geographic B) Occasion C) Psychographic D) Benefit E) Demographic