Two factors have enhanced management's respect for employee communication in public relations: One is the value associated with building employee understanding, teamwork, and commitment in achieving bottom-line results. What is the other?
A. Public relations' expanded role in directly achieving bottom–line results
B. The need for a strong management communication network and to hold supervisors accountable for effective employee communication
C. Advances in technology require greater skill to carry out the employee communication function
D. Employee disloyalty costs American businesses $150 billion a year
E. Public relations has the coordination and mediation necessary for dealing with employees
B
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Regardless of the size of a service desk, the physical layout must facilitate efficient communication among analysts to avoid situations such as having more than one analyst working on the same incident.
Answer the following statement true (T) or false (F)
The chief executive officer earns $20,000 per month. As of May 31, her gross pay was $100,000. The tax rate for Social Security is 6.2% of the first $128,400 earned each calendar year and the FICA tax rate for Medicare is 1.45% of all earnings. The current FUTA tax rate is 0.6%, and the SUTA tax rate is 5.4%. Both unemployment taxes are applied to the first $7,000 of an employee's pay. What is the amount of FICA - Medicare withheld from this employee for the month of June?
A. $290.00 B. $1,240.00 C. $268.25 D. $620.00 E. $7,347.00
When service is involved in a claim, you should A) demand a full refund of the service fee and a repeat service call
B) avoid naming the service representatives involved or otherwise identifying responsible company employees. C) cite names of individuals spoken to and dates of calls. D) enclose a photograph of yourself crying or suffering other severe emotional distress because of the poor service.
When Dudley files his Chapter 7 petition, he lists the following debts:
a. $25,000 in back child support and alimony. b. $15,000 for liabilities incurred after drinking and driving. c. $10,000 for past-due student loans. d. $5,000 for past-due rent to his landlord. e. $550 for a past-due phone bill. How will each of these debts be treated by the bankruptcy court.