Conformance quality is a strategic decision for a firm.
Answer the following statement true (T) or false (F)
False
Conformance quality refers to the degree to which the product or service design specifications are met. The activities involved in achieving conformance are of a tactical, day-to-day nature.
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Paula Ramirez noted that word-of-mouth communications were a key element of the sales and marketing program for the 1400 Words Company
Indicate whether the statement is true or false
The disadvantage of the ______ conflict-handling style is that it is very time consuming.
A. avoiding B. collaborating C. compromising D. forcing E. accommodating
Campus Carriers Co manufactures and sells backpacks to college students. The company operates a factory in Small Town and two stores in College Town and University City. Classify the following costs incurred by Campus Carriers as Direct Materials, Direct Labor, Factory Overhead or Selling and Administrative Expense
a. Rent paid to lease the store in College Town. b. Canvas fabric. c. Wages paid to students distributing advertising fliers in University City. d. Sewing machine operator's wages. e. Building depreciation on the factory building. f. Thread. g. The cost of transporting the backpacks from the factory in Small Town to the University City store. h. Depreciation of the cash register at the College Town Store. i. Factory manager's salary. j. Security guard at the factory. k. Store manager's salary. l. Electricity to power sewing machines. m. Electricity to light the College Town store.
Business communicators normally use active voice more heavily than passive voice because active voice:?
A) ?subordinates an unpleasant thought. B) ?conceals the doer. C) ?conveys ideas more vividly. D) ?avoids finger-pointing.