The nursing staff cared for a patient who was aggressive and violent toward one of the nurses. What is the nurse manager's best immediate response?
1. Schedule a debriefing for all staff involved.
2. Schedule a staff meeting for all staff involved.
3. Schedule an educational session for all staff involved.
4. Schedule a medical record review with all staff involved.
Answer: 1
Explanation: Work settings should address the need for staff to debrief after difficult interactions and interventions. Staff meetings and educational sessions do not necessarily address the need to debrief. A medical record review may be appropriate for all the staff after an encounter with a patient who is aggressive and angry; however, this is not the best immediate response from the nurse manager.
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