Vicky is COO and Chief Nursing Officer of a regional Kaiser Permanente health care facility. She has asked you for help in understanding how important a healthy culture is for her organization. How might you explain to Vicky the purpose and benefits of closely aligning Kaiser's corporate culture with its requirements for proficient and often mission-critical strategy execution?
What will be an ideal response?
When a company's culture is grounded in many of the needed strategy-executing behaviors, Kaiser employees feel genuinely better about their jobs, the health care company they work for, and the merits of what the regional facility is trying to accomplish. Greater employee buy-in for what Kaiser is trying to accomplish boosts motivation and marshals organizational energy behind the drive for good strategy execution. An energized workforce enhances the chances of achieving execution-critical performance targets and good strategy execution.
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