How should a routine request begin?
A) With a clear statement of request
B) With a buffer that builds up to the main request
C) With a justification for the request
D) With an attention-getting statement, fact or question
E) With the phrase "thank you" or similar words of appreciation
Answer: A
Explanation: A) Making requests is a routine part of business. In most cases, your audience will be prepared to comply. Therefore, using the direct approach, open with your main idea, which is a clear statement of your request. Use the body to give details and justify your request, then close by requesting specific action.
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