You do not get along very well with your boss but you want to make things better. According to expectancy violations theory, which of the following strategies would be the most appropriate choice?
A. asking her out to lunch, bringing her coffee, and doing her small favors every day
B. talking and laughing with her circle of friends to try and make them like you
C. explaining to your boss how much better you are than all of your coworkers to gain her respect
D. remaining civil and polite and gradually becoming friendlier over time
D. remaining civil and polite and gradually becoming friendlier over time
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Which compliance-gaining strategy is considered to be the most assertive?
A. challenging B. suggesting alternatives C. promising D. acknowledging differences
Kenji, a Japanese man, and Amy, an European American woman, are in a committed relationship for several years. Amy is frustrated because Kenji never expresses his feelings with words, while Kenji thinks Amy is too expressive about her feelings. Which of the following describes their communication styles?
a. Kenji uses high-context communication, and Amy uses low-context communication. b. Amy uses high-context communication, and Kenji uses low-context communication. c. Kenji and Amy just cannot get along. d. Amy is too assertive and Kenji is too quiet.
Jackie was explaining the requirements for a career in nursing. When she used the required course list
from the college catalog as supporting material, she was using a document. Indicate whether the statement is true or false
Which can be used to create variety and add interest to your speech?
A. Vocal tone B. Body position C. Gestures and eye gaze D. Visual aids