You are caring for a patient who speaks a language different from your own. You recognize that special approaches for overcoming the language barrier would include which of the following? Select all that apply
a. Use clichés and jargon for a little humor
b. Avoid defensive or offensive body language
c. Use a different interpreter for each interaction
d. Speak to the interpreter, rather than to the patient
e. Provide reading material written in the appropriate language
f. Use a culturally sensitive interpreter with fluency in health care terminology
B, E, F
Special approaches for overcoming language barriers are speaking slowly and distinctly in a normal tone; using gestures or pictures to illustrate meaning; avoiding clichés, jargon, and value-laden terms; avoiding defensive or offensive body language and obtaining feedback to confirm accurate understanding. Additional approaches include providing reading material written in the appropriate language; using a culturally sensitive interpreter with fluency in health care terminology; speaking to the patient, rather than to the interpreter; and using the same interpreter for each interaction.
You might also like to view...
The nurse is concerned about the potential of sexual harassment in her workplace. Which standard should this nurse investigate before making a decision about whether an activity is sexual harassment or not?
1. Reasonable person standard for hostile work environmental sexual harassment 2. Reasonable woman standard for hostile work environment sexual harassment 3. Reasonable person standard for quid pro quo sexual harassment 4. Reasonable woman standard for quid pro quo sexual harassment
The major concern for clients with skin disorders such as hyperpigmentation of the skin is typically the:
1. Cosmetic effect. 2. Cause. 3. Scarring. 4. Treatment.
You are preparing a care plan for a patient who is experiencing blindness as a symptom of conversion disorder. You know:
A) It is appropriate to ignore the patient's concerns about the blindness B) The patient is intentionally producing the symptoms, so you institute behavior guidelines C) The patient is exhibiting manifestations of a psychological problem D) This is a sign of a personality flaw
In trying to understand current problems in today's health care environment, the nurse could reframe the discussion as a problem created by
a. competing interests of market and governmental forces. b. tension between for-profit and not-for-profit institutions. c. too many different agencies providing the same services. d. unchecked rises in providers' salaries and fees for service.