Nurse manager must confront an employee about excessive absenteeism. During the confrontation with this employee, which introductory statement is most appropriate?
a. "Is there something occurring in your life that is interfering with your attendance at work?"
b. "What is your understanding of our absenteeism policy and being placed on probation?"
c. "You are always calling in sick and leaving the staff in a real mess."
d. "Let's pull the policy manual out and read the absenteeism policy together."
ANS: A
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