For process control charts, using control limits corresponding to z = 3 standard deviations from the mean will capture what percentage of the random variation in the process?

A) 90%
B) 95.6%
C) 98.2%
D) 99.7%


D) 99.7%

Business

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The Juice and Java company uses information from customers who write on its Twitter feed about its products. This is an example of a(n) ________ touchpoint.

A. noninteractive B. nonpersonal C. direct interface D. interactive E. personal

Business

Kallton is a multinational communications and information technology corporation. Its principal products are mobile telephones and tablets. It recently announced on its Web site that customers can suggest ideas for its upcoming product model

Contributors of short-listed ideas will be adequately rewarded. In this case, Kallton is using ________ to generate new product ideas. A) marketing strategy development B) crowdsourcing C) concept development D) business analysis E) test marketing

Business

Media outlets generally make information about their audiences available in order to

A) encourage possible take-overs by other media outlets. B) avoid government audits. C) aid in the sale of advertising time and space. D) spare companies the need to hire an advertising agency. E) encourage firms to buy more detailed behavioral information from them.

Business

an organizations focus is on innovation, creativity, and flexibility and take high risks in order to accelerate growth and gain competitive advantage, then they are persuing which organizational strategy?

a. Defender b. Reactor c. Prospector d. Analyzer

Business