Answer the following statements true (T) or false (F)
1. Increasing the driving forces alone will not bring about change.
2. Learning is the highest priority and first strategy required for any organizational change.
3. Negotiation and coercion are necessary for people who will clearly gain something from the
change and in cases where the speed of change is critical.
4. The communication strategy should be applied to reduce resistance to change where the
change must occur quickly with little financial cost.
5. In order to bring about a change in a particular organization, employees need to break old
routines and adopt new role patterns. The stress management strategy is best suited for this
situation.
1. TRUE
Increasing the driving forces alone will not bring about change, because employees often push
back harder to offset the opposing forces.
2.FALSE
Communication is the highest priority and first strategy required for any organizational change.
3. FALSE
Negotiation and coercion are necessary for people who will clearly lose something from the
change and in cases where the speed of change is critical.
4. FALSE
The communication strategy is time-consuming and potentially costly to organizations. It must
not be used if the change must occur quickly with little financial cost.
5. FALSE
When employees need to break old routines and adopt new role patterns, learning strategy is
best suited.
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The appliance salesperson asked the prospect, "What do you like best about the competitor's washing machines?" "Do you think you have ever paid too much for a new washer?" "Are you happy with how well your current washer cleans your clothes?" The salesperson, in this case, has used:
A. objection refutation. B. discriminators. C. encoding questions. D. probing. E. channel narrowing.
Which of the following would be considered a copyright infringement?
A) a brief quotation in a news report B) use of copyrighted material in a spoof or satire C) using several clips of a documentary movie D) reproduction by a teacher or student of a small part of the work to illustrate a lesson
A sunk cost will change with a future course of action.
Answer the following statement true (T) or false (F)
There will soon be a drastic decline in the number of persons receiving Social Security disability benefits
Indicate whether the statement is true or false