The national Firefighter Near Miss reporting system is modeled after which of the following programs?
A) OSHA safety programs B) Crew resource management
C) Aviation safety reporting system D) Mine safety rescue program
C
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The first thing you should do when calling any patient is to make sure that _____ you are speaking with on the telephone
a. it is at least one of the patient's relatives b. it is the patient's next-of-kin c. it is the patient d. you know who
Insurance companies recruit and hire pharmacy technicians for all of the following reasons EXCEPT:
A) Their extensive knowledge of medications. B) Their understanding of insurance benefits. C) Their knowledge of the billing process. D) Their ability to recognize fraud and abuse.
A woman has called you for her middle-aged friend who has stopped eating and talking and has frequent crying spells. Your history reveals that the woman lost her husband a few months ago and has been withdrawn and despondent ever since. Throughout the assessment, the alert and oriented woman continually states she wants to be left alone. When you bring the stretcher into the room, the woman
states, "I do not want to go to the hospital. Let me sign whatever I need to sign." What is your best response to this situation? A) Contact medical direction and ask for advisement. B) Recheck mental status and orientation, and then have her sign a refusal. C) Allow the patient to sign a refusal as long as her friend stays with her. D) Contact law enforcement to restrain the patient for transport.
What steps should be done next?
A 52-year-old male presents with a positive medical history. He reports on his medical history that he is taking medication for a heart condition and hypertension. As the dental auxiliary prepares for the procedure, the patient begins to complain of chest pains and loses consciousness. The dental auxiliary notifies the dentist and the receptionist and begins chest compressions. Once the dentist enters the operatory, she places a hard backboard under the patient and prepares the AED. The receptionist notifies the EMS system and retrieves the emergency kit. What will be an ideal response?