Good strategy combined with good strategy execution
A. is the clearest indicator of good management.
B. offers a surefire guarantee for avoiding periods of weak financial performance.
C. is a more important management function than forming a strategic vision combined with setting objectives.
D. signals that a company has the best business model in a market.
E. is the best sign that a company is a true industry leader.
Answer: A
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Crouch Apartments purchased an apartment building to rent to university students on December 15, 2012 . The tenants moved in on January 1, 2013 . On Super Bowl Sunday, a student punched a hole in the wall when his favorite team fumbled the ball. It cost the landlord $400 to repair the hole. How should this cost be recorded?
a. It should be recorded as part of the asset account. b. It should be recorded as repair and maintenance expense. c. It should not be recorded as the tenants will be charged for the damage. d. It should not be recorded since this is an immaterial amount to the landlord.
In the context of operations, the maximum amount of output an operation is capable of producing in a given time period is given by the ______.
A. firm’s managerial efficiency B. responsiveness of the firm’s suppliers C. firm’s capacity D. manufacturing lead time
Consumers must engage in a great amount of learning to use a(n) ________ because no similar product has ever been on the market
A) dynamically continuous innovation B) augmented product C) competitive innovation D) continuous innovation E) discontinuous innovation
During her second winter at Seagull Terrace, Carol identified several business travelers who were repeat customers and who were enthusiastic about the value offered by the resort
Carol offered a special discount and reward program for those travelers who made recommendations to friends and colleagues that would lead to new customers for Seagull Terrace. Carol was interested in creating ________. A) customer satisfaction B) customer retention C) product champions D) switchable customers E) customer differentiation