Thelma, Hiroshi’s case manager, consults her notes during the planning meeting. This generally causes her to appear:
a. Responsible
b. Savvy
c. Conscientious
d. Unprepared
d
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The first step in the problem-solving process is:
a. Assessing the size and causes of the problem b. Developing alternative strategies or plans for solving the problem c. Selecting and implementing the most desirable strategy d. Identifying and defining the problem
Frederick Taylor is best known for a. his rejection of the then-common belief that people are interchangeableparts
b. the concept of scientific management. c. his attempts to humanize the factory experience. d. his belief that management was almost an art, relying as it does on goodhuman judgement.
When conducting social research, it is more accurate to look at a social phenomenon from multiple
perspectives. This is called A) dynamic research agenda. B) tinabulation. C) triangulation. D) bricolage.
The non-directive motivational interview is symbolized by OARS. What does OARS stand for?
A. Openness, attitude, rehearsal, and sharing B. Open, alive, real, and sincere C. Operational, attitude, rehearsal, and success D. Open-ended, affirmation, reflecting, and summarizing E. None of these