What are some of the limitations of early attempts of HR metrics?
What will be an ideal response?
Many derived solely from accounting systems. Focus on costs—limited value to strategy. If managers are only provided information about costs, with little or no information about benefits, costs are likely to become the primary driver of managerial decisions. This perpetuates the still common perception of HR as a “cost center.” Tended to aggregate data to the level of the organization. As such, they offer limited information that could be used to identify and diagnose within-organization differences. Produced “after the fact,” resulting in slow responses to problems or opportunities. Because they provide data “after the fact,” these are described as “feedback” metrics.
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Alice works for a hospital in an ethnically diverse neighborhood. To ensure everyone receives competent health care, the hospital places multilingual instructions and warning signs all around the complex. These practices are known as
a. interpretation systems. b. language barriers. c. translation services. d. cultural competence.
Increased retail sales in December and peak demand for snow shovels during winter are examples of ______ variations.
A. cyclical B. seasonal C. irregular D. random
According to a study conducted in 2005, workers spend an average of ____ minuteson a task before they are interrupted.
A. 6 B. 11 C. 16 D. 21
Section 10(b) of the Securities Exchange Act of 1934 covers only corporate officers and directors
a. True b. False Indicate whether the statement is true or false