The first step in skills training is

A. recognizing that public speaking is a talent that takes work.
B. eliminating negative thoughts from your mind.
C. visualizing yourself doing a small speaking task.
D. turning off the lights and lying down.


Answer: A

Communication & Mass Media

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If you were trying to predict who would be in the “demanding” versus “withdrawing” position during a conflict episode, which piece of information would be most helpful?

A. knowing which person was seeking compliance or change B. being able to identify who was a man and who was a woman C. knowing the stage of the relationship the couple was in D. knowing the age of each of the participants

Communication & Mass Media

What does your text suggest regarding the association of aggression with masculinity?

A. Aggression involves a combination of hormonal factors and social learning. B. Aggression is merely a biologically determined masculine attribute. C. Aggression is not biologically based, but is due to social learning. D. None of the above statements are suggested regarding aggression.

Communication & Mass Media

Which type of organization is structured through networked connections but does not exist physically?

a) Virtual organizatio b) Flat organization c) Tall organization d) Physical organization

Communication & Mass Media

Give an example of an interaction that explains the difference between literal noise and

psychological noise. What will be an ideal response?

Communication & Mass Media