Using "I" language is given as a recommendation during which stage of the PUGSS model?

A. Describe the problem
B. Achieve understanding
C. Identify goals
D. Select the best solution


Answer: A

Communication & Mass Media

You might also like to view...

Sometimes consent to enter private property is implied, under the legal doctrine of

a. due process. b. custom and usage. c. equal access. d. journalistic privilege.

Communication & Mass Media

Describe a focus group interview and explain why it might be used over other forms of nontraditional interviewing.

What will be an ideal response?

Communication & Mass Media

The key points in a presentation about the major television networks discuss characteristics of ABC, CBS, NBC, and FOX. What organizational pattern is being used in such a presentation?

a. cause and effect b. stories and examples c. topical d. space e. problem-solution

Communication & Mass Media

Amy, a freelance journalist, wants to widen her range of online reporting by including photos, audio and video clips, links, and comments and discussion forums in her articles. Which type of reporting is exemplified in this statement?

a) Lateral b) Linked c) Tagged d) Mobile

Communication & Mass Media